Dear Encore Series
System Customers,
Encore Series Software (ESS) makes extensive use of the Java
Plug-In for generating graphic images and manipulating setup information.
Oracle, Java’s manufacturer, has announced that it will be ending development
of the Java Plug-In for Web browsers with the introduction of Java 9. This is currently scheduled for mid-2017. In addition, the latest generation web browsers like Google Chrome and Microsoft Edge no longer support the plug-in
architecture that is required to use the Java Plug-In. Consequently, it is not
possible to use ESS with the latest generation of web browsers.
We have been evaluating several solutions to this issue, and
have determined that the best solution is to migrate customers to a new
software platform that is already in development. The new software platform
will include a new, modern web enabled environment that has similar
capabilities as ESS, but is not Java based. It will also offer many
enhancements, including a modern look and feel, as well as a responsive web
design for use on all platforms, including mobile devices.
There is no action required on your part at this time! Our purpose of is to inform you that we have been well aware of the
upcoming changes to the Java Plug-In environment, and we have plans in place to
make the transition to a new and improved software solution as smooth as
possible for our customers. During this transition period, you will be able to
keep using the existing ESS, as long as you use the current versions of Web
Browsers and the Java Plug-In.
You will hear more from us about our roll out plans in the
coming months, but please feel free to contact our Technical Support group with
any questions at +1-732-287-3680.
Sincerely,
Dranetz Technologies,
Inc.
